FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

How do I add additional services to my clean?


We prefer to have at least a 1 week notice for scheduling purposes. You can request additional services by either a text,email or by phone. Whichever is more convenient for you.




Are we allowed to leave tips?


Yes! You can include it in your check,contact the office and let us know if you want us to add it to your credit card or you can leave cash. We ask if you decide to leave a cash tip that you leave a note with it clearly stating that it is for your cleaner.




Is there a lock out fee if I forget to cancel or the team can't gain entry?


Yes there will be a $35 fee charged to your account.




Does someone need to be home during our clean?


No you do not need to be home. Most of our clients prefer to have their home cleaned during work hours or while they are running errands.




What forms of payment do you accept?


We accept all major credit cards, cash or checks. Payment is due on the date of service. If you have not made a payment within 14 days of service a $35 late fee will be applied.





Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept all major credit cards, check or cash.

Cancellation Policy

We ask for at least 24 hours notice but understand that's not always possible. 

Satisfaction Guarantee

We guarantee our quality so if you are not satisfied with your clean please let us know within 24 hours so we can come back out and make it right.

Our Company

We started this company so we could give families the help they need to have more quality time to spend with each other. We also believe in giving our clients the best customer service that we can.

We are licensed, bonded and insured.

Members of the Anoka Chamber of Commerce.

12299 Champlin Dr

#427

Champlin, MN 55316

info@cleanqueensmn.com

Mon-Fri 8am-5pm

    © 2018 by Clean Queens.  Proudly created with Wix.com

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